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Returns & Exchanges
At Juvia’s Place, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of the delivery date.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Package Your Items
Securely pack the unused products in their original packaging to ensure they are protected during transit.
4
Drop Off and Track
Drop your package off at any authorized shipping location and keep your tracking number until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing